TRANSMISSION. ART. RIGOR
General Terms and Conditions Ateliers Kintsugi Entreprise
LEGAL FRAMEWORK FOR COMPANY WORKSHOPS
These General Terms and Conditions of Sale for the kintsugi boutique (hereinafter "GTC Boutique") govern sales made on the online store of the website kintsugi.art.
ARTICLE 1
SERVICE PROVIDER'S IDENTITY
Kintsugi Art® — Didier Faillères
Sole Proprietor
18 rue Jeanne Lanvin
33100 Bordeaux — France
SIREN: 521 598 243
SIRET: 521 598 243 00033
Email: info@kintsugi.art
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between Kintsugi Art®, operated by Didier Faillères, and any client company (hereinafter "the Client") wishing to organize a kintsugi workshop in a professional context (team building, seminar, corporate event, employee or client gift).
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between Kintsugi Art®, operated by Didier Faillères, and any client company (hereinafter "the Client") wishing to organize a kintsugi workshop in a professional context (team building, seminar, corporate event, employee or client gift).
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between Kintsugi Art®, operated by Didier Faillères, and any client company (hereinafter "the Client") wishing to organize a kintsugi workshop in a professional context (team building, seminar, corporate event, employee or client gift).
ARTICLE 2
SCOPE OF APPLICATION
These Terms and Conditions apply to orders placed on the Kintsugi Art® online store by any consumer customer.
Kintsugi courses, workshops and training sessions are subject to specific General Terms and Conditions of Sale, available on the website.
When a gift card is used to book a course, workshop, or training session, the specific conditions of the chosen service also apply.
Any order implies the customer's unreserved acceptance of these Terms and Conditions.
ARTICLE 3
PRODUCTS
The essential characteristics of the products are presented on their respective product pages in the shop. Kintsugi Art® strives to present the products as accurately as possible.
Photographs, colors, dimensions, and product representations are provided for illustrative purposes only. Slight differences may exist, particularly for handcrafted, natural, or handmade products.
Workshops are held at the Kintsugi Art® studio in Bordeaux or at the Client's premises, subject to prior agreement. When the workshop takes place at the Client's premises, the Client agrees to provide a suitable space: tables, access to a water source, adequate ventilation, and a protected surface for handling lacquer. Travel expenses may be added depending on the location, as specified in the quote.
ARTICLE 4
URUSHI-BASED PRODUCTS
Some products marketed by Kintsugi Art® contain or are intended to be used with Urushi, traditional Japanese lacquer.
All services are subject to a prior quote detailing the chosen format, the number of participants, the date, the location, and the applicable price. The reservation is confirmed upon receipt of the quote signed by the Client, accompanied, where applicable, by a deposit (see Article 5).
All services are subject to a prior quote detailing the chosen format, the number of participants, the date, the location, and the applicable price. The reservation is confirmed upon receipt of the quote signed by the Client, accompanied, where applicable, by a deposit (see Article 5).
Kintsugi Art® cannot be held responsible for use of the product contrary to the instructions, precautions for use or its normal purpose, subject to applicable mandatory legal provisions.
ARTICLE 5
PRICE
The applicable prices are those displayed on the website at the time the order is validated.
Any applicable delivery charges are indicated to the customer before final confirmation of their order.
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For deliveries outside the European Union, customs duties, taxes, or import fees may be levied by the authorities of the destination country. These charges, where applicable, remain the responsibility of the recipient.
Kintsugi Art® reserves the right to change its prices at any time. However, a price change cannot affect an order that has already been confirmed.
ARTICLE 6
ORDER
The customer selects the products they wish to purchase and adds them to their cart.
Before definitively validating his order, he is responsible for checking the contents of his basket, the quantities, the price, his contact details as well as the information relating to delivery.
Final validation of the order implies acceptance of these Terms and Conditions and the obligation to pay.
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Cancellation by the Provider: in the event of the Provider being unable to perform (illness, force majeure), a new date will be proposed or the deposit will be fully refunded.
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Cancellation by the Provider: in the event of the Provider being unable to perform (illness, force majeure), a new date will be proposed or the deposit will be fully refunded.
ARTICLE 7
PAYMENT
Payment is made using the payment solutions offered on the website at the time of ordering.
The order is only considered definitively validated after confirmation or authorization of payment.
The price is based on the number of participants indicated in the quote. Any change in the number of participants must be communicated at least 7 days before the workshop date and may result in a price adjustment.
ARTICLE 8
DELIVERY
The products are delivered to the address provided by the customer when placing their order.
Delivery areas, available carriers, fees and estimated delivery times are indicated to the customer during the ordering process.
The customer must carefully check the accuracy and completeness of their delivery address.
Kintsugi Art® informs the customer of the delivery date or timeframe in accordance with applicable regulations.
In the event of a delivery delay, the customer benefits from the rights provided for by the Consumer Code.
ARTICLE 9
ORDER RECEIPT
Upon receipt, the customer is advised to check the condition of the package and the products.
In the event of a damaged, broken, incomplete, or incorrect product, the customer is asked to contact Kintsugi Art® promptly at: info@kintsugi.art
The service provider is covered by professional liability insurance. However, they cannot be held liable if a participant fails to comply with the safety instructions provided at the beginning of the workshop, nor for damages resulting from an undisclosed allergy.
The service provider is covered by professional liability insurance. However, they cannot be held liable if a participant fails to comply with the safety instructions provided at the beginning of the workshop, nor for damages resulting from an undisclosed allergy.
The service provider is covered by professional liability insurance. However, they cannot be held liable if a participant fails to comply with the safety instructions provided at the beginning of the workshop, nor for damages resulting from an undisclosed allergy.
The service provider is covered by professional liability insurance. However, they cannot be held liable if a participant fails to comply with the safety instructions provided at the beginning of the workshop, nor for damages resulting from an undisclosed allergy.
The service provider is covered by professional liability insurance. However, they cannot be held liable if a participant fails to comply with the safety instructions provided at the beginning of the workshop, nor for damages resulting from an undisclosed allergy.
ARTICLE 10
RIGHT OF WITHDRAWAL
In accordance with the provisions of the Consumer Code, the consumer has in principle a period of fourteen (14) days to exercise his right of withdrawal in the context of a distance purchase, without having to justify his decision.
For sales of goods, this period runs from the receipt of the goods by the consumer or by a third party designated by him, other than the carrier, subject to the specific rules applicable to orders containing several goods.
Unless the Client objects in writing before the service, photographs may be taken during the workshop for communication purposes (website, social networks) of Kintsugi Art®.
Unless the Client objects in writing before the service, photographs may be taken during the workshop for communication purposes (website, social networks) of Kintsugi Art®.
Unless the Client objects in writing before the service, photographs may be taken during the workshop for communication purposes (website, social networks) of Kintsugi Art®.
Unless the Client objects in writing before the service, photographs may be taken during the workshop for communication purposes (website, social networks) of Kintsugi Art®.
ARTICLE 11
REFUND IN CASE OF WITHDRAWAL
When the right of withdrawal is validly exercised, Kintsugi Art® will reimburse the sums due in accordance with the conditions and deadlines provided for by applicable legislation.
The items entrusted by the Provider during the Discovery Workshop (assembly cup) are provided as part of the service. For the Signature Workshop, if the Client wishes to have personal items restored, their condition and value must be reported to the Provider before the workshop; the Provider cannot be held responsible for pre-existing damage that was not reported.
The items entrusted by the Provider during the Discovery Workshop (assembly cup) are provided as part of the service. For the Signature Workshop, if the Client wishes to have personal items restored, their condition and value must be reported to the Provider before the workshop; the Provider cannot be held responsible for pre-existing damage that was not reported.
ARTICLE 12
LEGAL GUARANTEES
Products sold by Kintsugi Art® benefit from applicable legal guarantees, including the legal guarantee of conformity and the guarantee against hidden defects, under the conditions provided for by French legislation.
The Provider shall not be held liable for the non-performance of its obligations in the event of force majeure, as defined by French case law.
The Provider shall not be held liable for the non-performance of its obligations in the event of force majeure, as defined by French case law.
ARTICLE 13
KINTSUGI ART® GIFT CARDS
Kintsugi Art® gift cards are valid for a period of twenty-four (24) months from their date of purchase.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
When the amount of a purchase is greater than the available balance on the gift card, the difference can be settled using another payment method accepted by Kintsugi Art®.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
In the event of loss, deletion, or difficulty using a gift card, the customer is asked to contact info@kintsugi.art. Any potential reissue is subject to Kintsugi Art®'s ability to identify the card in question, verify its validity, and check the available balance.
ARTICLE 14
RESPONSIBILITY
Kintsugi Art® is responsible for the proper execution of its obligations under the conditions provided for by applicable legislation.
Kintsugi Art® cannot, however, be held responsible for any damage resulting from misuse of the product, failure to comply with the precautions and instructions provided, or use outside the normal purpose of the product, within the limits authorized by law.
No provision of these Terms and Conditions shall exclude or limit the mandatory rights of the consumer.
ARTICLE 13
Applicable law and disputes
The trademarks, texts, photographs, illustrations, drawings, videos, educational content, logos and other elements present on the kintsugi.art website are protected by applicable intellectual property rights.
Any unauthorized reproduction, adaptation, distribution or exploitation is prohibited, subject to the exceptions provided by law.
The Kintsugi Art® brand is registered with the INPI and the EUIPO.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
ARTICLE 13
Applicable law and disputes
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
The customer may exercise their rights under the conditions specified in the website's privacy policy and may contact Kintsugi Art® at: info@kintsugi.art
ARTICLE 13
Applicable law and disputes
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
Kintsugi Art ®
18 rue Jeanne Lanvin
33100 Bordeaux— France
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
ARTICLE 13
Applicable law and disputes
In accordance with the provisions of the Consumer Code relating to the amicable settlement of disputes, every consumer has the right to use a consumer mediator free of charge in order to amicably resolve a dispute opposing them to Kintsugi Art®.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
Consumer Mediator - SMP - Professional Mediation Company: Alteritae, 5 rue Salvaing, 12000 Rodez, France
ARTICLE 19
Applicable law and disputes
These General Terms and Conditions of Sale are governed by French law.
In the event of any difficulty or dispute relating to an order, the interpretation or the execution of these General Terms and Conditions of Sale, the Customer is invited to contact Kintsugi Art® first in order to seek an amicable solution.
The consumer Client may in particular make use of the consumer mediation system provided for in Article 18 of these General Terms and Conditions of Sale.
In the absence of an amicable resolution, the dispute may be brought before the competent courts in accordance with the rules of jurisdiction provided for by applicable French law.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
ARTICLE 13
Applicable law and disputes
This form should only be completed and sent if you wish to exercise your right of withdrawal for an order to which this right applies.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing an agreement, the competent courts of Bordeaux shall have exclusive jurisdiction.
“Didier Faillères • Kintsugi Art • 18 rue Jeanne Lanvin, 33110 Bordeaux • SIRET 521 598 243 00033”
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