Privacy Policy
Privacy Policy – Kintsugi Art
Last update: June 7, 2025
Kintsugi Art values the protection of your personal data. In accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act of January 6, 1978 (as amended), this policy informs you about how we collect, process, store, and protect your personal data.
1. Data Controller
Kintsugi Art – Didier Fallières
25 rue Francis de Préssensé, 33110 Le Bouscat, France
2. Data Collected
We collect the following data depending on your interactions with the website:
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Identification data: name, surname, postal address, email, phone number
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Transaction data: ordered products, billing and shipping information
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Browsing data: IP address, browser type, pages visited, session duration (via cookies)
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Communication data: messages sent via the contact form or by email
We do not collect sensitive data (ethnic origin, political opinions, health data, etc.).
3. Purpose of Processing
Your personal data is used for the following purposes:
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Order processing and delivery
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Payment management and invoicing
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Responses to inquiries or complaints
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Registration for training courses
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Sending order-related communications
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Compliance with legal obligations (tax, accounting)
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Statistical analysis and website improvement (via anonymous cookies)
4. Legal Basis for Processing
Processing is based on the following legal grounds:
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Contract performance: to fulfill your order or registration
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Consent: for data provided via forms or cookies
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Legal obligation: retention of invoices, fraud prevention
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Legitimate interest: to analyze website traffic and improve services
4. Legal Basis for Processing
Processing is based on the following legal grounds:
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Contract performance: to fulfill your order or registration
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Consent: for data provided via forms or cookies
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Legal obligation: retention of invoices, fraud prevention
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Legitimate interest: to analyze website traffic and improve services
5. Data Retention Period
Customer data: 3 years from last interaction
Billing data: 6 years (legal obligation)
Browsing data (cookies): Maximum 13 months
Contact form submissions: 1 year
6. Data Recipients
Your data may be shared with service providers solely for the purposes stated above:
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Website host: Wix.com Ltd.
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Payment processors: Stripe, PayPal
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Delivery service providers
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Tax or legal authorities when required
Kintsugi Art commits to never selling, renting, or sharing your data for commercial purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your data:
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Secure HTTPS connections
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Restricted access to data
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Regular security updates
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Automated backups
8. Your Rights
Under the GDPR, you have the following rights:
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Right of access: to your personal data
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Right to rectification: of inaccurate data
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Right to erasure (“right to be forgotten”)
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Right to restriction of processing
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Right to object: especially to direct marketing
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Right to data portability
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Right to withdraw consent at any time (without retroactive effect)
To exercise your rights, contact:
📎 Please attach proof of identity if needed.
9. Data Transfers Outside the EU
No personal data is transferred outside the European Union, except where necessary (e.g., servers operated by Wix in Israel, which is recognized as adequate by the European Commission).
10. Cookies
Our site uses cookies for browsing, analytics, and improving user experience.
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Essential cookies: necessary for the website to function
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Analytics cookies (with consent): Google Analytics
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Social media cookies (if applicable)
You can manage preferences via the cookie banner or your browser settings. See our Cookie Policy for more information.
11. Complaints
If you believe your rights are not respected, you may lodge a complaint with the supervisory authority:
CNIL – www.cnil.fr